Privacy Policy Statement

This Privacy Policy explains how lyranovexis collects, uses, and protects your data according to Australian law. It offers clarity on your rights and our obligations when you use our site or request a service.

Information We Collect

We collect information to fulfill requested services and improve the quality of our offerings.

• Basic contact details like your name, email address, and phone number when contacting or working with us.
• Information you provide about your property interests, preferences, or goals for receiving market assessments.
• Technical data such as IP addresses, browser details, and device identifiers for site security and function.
• Information from cookies or similar tracking used for website analytics and experience optimisation.

How We Use Data

Your information is only used for legitimate business reasons outlined below.

• To provide requested consultations and respond to your enquiries or messages.
• For service management, client communication, and fulfilling contractual obligations.
• Where permitted, to provide updates about services you have shown interest in.
• To analyse, protect, and improve our website’s security and usability.

Legal Basis for Processing

Our practices comply with the Australian Privacy Act and related guidelines.

We collect and process your data only as required to fulfil service agreements, respond to inquiries, maintain legitimate business interests, and meet legal requirements. We do not sell client data to third parties.

Sharing Your Data

Your data may be shared only in certain circumstances outlined here.

• With trusted service providers who assist with operations and must follow confidentiality and security standards.
• If required by law or legal regulations to protect our rights and clients.
• With your consent, or in connection with organisational changes, such as a merger or sale, with proper safeguards.

Data Security

We use secure processes and technology to prevent unauthorised access, loss, or alteration of your information. Regular reviews of procedures help maintain high standards. While no method is completely risk-free, we take appropriate steps to protect personal data under our care.

Your Rights

You have clear rights under Australian privacy laws.

• Request a copy of your personal data and review accuracy at any time.
• Ask us to update or correct inaccurate or outdated information.
• Request restrictions on the use of your information where justified.
• Request deletion of your personal data if no longer required for business.

Cookies & Tracking

Our website uses cookies to improve your experience, analyse usage, and ensure secure access. See our Cookie Policy for more details about cookie management.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions or requests about privacy or how we process your data, contact us using the details below.

Policy Changes and Updates

We may update this Privacy Policy as laws or business needs change. Please review this page periodically to stay informed about our current practices.